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This book investigates how a telecommunications company organizes and performs “knowledge work” by combining two frameworks — Activity Theory and Actor–Network Theory — to analyze the complex “net work” that coordinates, stabilizes and sustains polycontextual work across texts, trades, and technologies. Through a detailed empirical case study of a company (pseudonym “Telecorp”), the author shows how coordination and knowledge transfer happen in everyday organizational practices — shedding light on how modern, interdisciplinary telecom organizations manage distributed tasks, communication, and evolving technologies.

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245: $a: Theorizing Knowledge Work in Telecommunications
245: $b:
082: $a:
100: $a: Clay Spinuzzi
650: $a: Organizational Studies
250: $a:
440: $v:
250: $b: Cambridge University Press
250: $c: 2008
020: $a: 9780521895040
300: $a: 242