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A practical guide for professionals and managers, this book outlines communication strategies to lead, manage, and influence effectively in workplace settings. Drawing on decades of experience, the authors offer actionable techniques — such as matching your listener’s tendency, framing messages, motivating, and managing rhetoric — for meetings, hiring, delegation, criticism, and presentations. The book aims to improve interpersonal communication, leadership effectiveness, and organizational impact.

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245: $a: Mastering Communication at Work: How to Lead, Manage, and Influence
245: $b:
082: $a:
100: $a: Ethan F. Becker & Jon Wortmann
650: $a: Business
250: $a:
440: $v:
250: $b: McGraw-Hill
250: $c: 2009
020: $a: 978‑0‑07‑171345‑0
300: $a: 240