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Drawing from research in emotional awareness, neuroscience, and interpersonal dynamics, “ConnectAbility” presents an eight-step framework for building stronger collaborative relationships—both among colleagues and with customers. The steps include sharing power, expressing authenticity, engaging with humor, mastering emotional awareness, and fostering agile business relationships. The authors provide self-tests, practical exercises and case examples to help professionals enhance their ability to connect and create high-performing partnerships.
Sub Title: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers
Edition:
Volume:
Publisher: Mc Graw Hill
Publishing Year: 2010
ISBN: 978-0-07-1664059
Pages: 240