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This book provides a comprehensive introduction to Business Process Management (BPM), with a focus on how processes can be identified, designed, managed, and continuously improved. It offers practical insights for both business and IT professionals on aligning processes with strategic objectives and leveraging BPM as a tool for operational excellence.

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245: $a: Business Process Management
245: $b:
082: $a:
100: $a: Margaret May
650: $a: Business
250: $a:
440: $v:
250: $b: Pearson
250: $c: 2002
020: $a: 978‑0‑273‑66108‑5
300: $a: 280