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This practical guide addresses the top 100 questions related to help desk and IT support, offering actionable insights, tips, and strategies for help desk jobs, software, and business benefits. Blokdijk draws from real-world experience to help both newcomers and seasoned professionals improve customer service, streamline operations, and succeed in the IT support field.
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Publisher: Emereo Publishing
Publishing Year: 2008
ISBN: 978-0980459982
Pages: 180