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A practical guide to effective interpersonal and organizational communication. The book breaks down the essential communication skills — regulating, listening, and sender skills — and explores how they apply across key conversational settings: one-on-one interviews (job interviews, evaluations, complaint handling, giving bad news) and group contexts such as meetings, negotiations, conflict resolution, decision-making, and presentations. Rich with concrete examples and conversation models, it serves as a resource for students, managers, team leaders — anyone who needs to communicate professionally in organizations.

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245: $a: Communication in Organizations: Basic Skills and Conversation Models
245: $b:
082: $a:
100: $a: Henk T. van der Molen & Yvonne H. Gramsbergen-Hoogland
650: $a: Business Communication
250: $a:
440: $v:
250: $b: Psychology Press
250: $c: 2005
020: $a: 9781841695556
300: $a: 200