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A practical guide describing service-management best practices for planning, measuring, and operating cloud computing services. The book applies IT service-management concepts (lifecycle, SLAs, governance) to on-demand computing, with guidance for building and managing a portfolio of cloud services and processes for providers and IT organizations adopting cloud deployments.

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245: $a: Cloud Computing Best Practices for Managing and Measuring Processes for On-demand Computing, Applications and Data centers in the Cloud with SLAs
245: $b:
082: $a:
100: $a: Haley Beard
650: $a: Cloud computing
250: $a:
440: $v:
250: $b: Emereo Pty Limited
250: $c: 2008
020: $a: 978-1-921523-19-9
300: $a: 162