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A practical guide to applying total-quality management principles within project management. Darnall presents a fictional—but realistic—case study of how one project team used quality-and teamwork-oriented methods to succeed on major projects, offering actionable insights on goal-setting, teamwork, client focus, and balancing objectives to improve project outcomes
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Publisher: Project Management Institute
Publishing Year: 1996
ISBN: 978-1880410363
Pages: 173