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A practical ITIL-compliant guide to financial management in IT service organizations. The book covers strategic planning, budgeting, accounting, cost recovery, and key financial processes. It provides theoretical underpinnings, process templates, and tools for implementing and managing IT financial management aligned with ITIL best practices.

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245: $a: The Financial Management Toolkit:
245: $b:
082: $a:
100: $a: Gerard Blokdijk & Ivanka Menken & Claire Engle
650: $a: Financial Management
250: $a:
440: $v: 124
250: $b: Emereo Pty Limited
250: $c: 2008
020: $a: 978-1-921523-27-4
300: $a: