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This resource supports evidence-informed approaches to improving the cultural competence of health service delivery. By reviewing the evidence from Australia, Canada, New Zealand and the US, it provides readers with a clear and systematic overview of the interventions and indicators applied to enable health system agencies and professionals to work effectively in various cross-cultural health care situations. The book highlights the importance of cultural competence and describes the current situation in the studied countries; identifies effective approaches and strategies for improving the situation; reviews the indicators for measuring progress; assesses the health outcomes associated with cultural competence; summarizes the quality of the evidence; and presents an evidence-informed conceptual framework for cultural competence in health. Cultural competence is critical to reducing health disparities and has become a popular concept in these countries for improving access to high-quality, respectful and responsive health care. This book provides policy makers, health practitioners, researchers and students with a much needed summary of what works to improve health systems, services and practice.

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245: $a: Transforming Lives and Systems
245: $b: Cultural Competence and the Higher Education Interface
082: $a:
100: $a: Jack Frawley & Tran Nguyen & Emma Sarian
650: $a: Education
250: $a:
440: $v:
250: $b: Springer
250: $c: 2020
020: $a: 978-981-15-5351-6
300: $a: 98